Domain: https://plantswillbefriends.com/

E-mail: kiskert.es.ecset@gmail.com

Phone: 06203942142

Company Name: Hajnal Barbara Sole Proprietor

https://plantswillbefriends.com/ – Effective from: 2026-08-28

Preamble

Welcome to our website! Thank you for trusting us with your purchase!

This webshop GTC was created with the Consumer Friendly GTC generator.

If you have any questions regarding these General Terms and Conditions, the use of the website, individual Goods and services, or

the purchasing process, or if you wish to discuss your individual needs with us, please contact our staff at the provided contact

details!

Impressum:

Data of the Service Provider (Seller, Enterprise)

Name: Hajnal Barbara Sole Proprietor

Registered office: 8600 Siófok, Komló utca 4

Mailing address: 8600 Siófok, Komló utca 4

Registering authority: NAV

Registration number: 59381123

Tax number: 90226942-1-34

Representative: Hajnal Barbara Entrepreneur

Phone number: 06203942142

E-mail: kiskert.es.ecset@gmail.com

Website: https://plantswillbefriends.com/

Hosting Provider Data

Name: Mazuri Marketing Kft.

Registered office: 5008 Szolnok Karinthy Frigyes út 40.

Contact: 30/6966786 info@mazuri-marketing.com

Website: https://mazuri.hu

Definitions

Parties: Seller and Buyer jointly.

Consumer: a natural person acting outside their profession, independent occupation, or business activity.

Consumer contract: a contract where one of the subjects qualifies as a consumer.

Website: this website, which serves to conclude the contract.

Contract: a sales contract concluded between the Seller and the Buyer using the Website and electronic correspondence.

Distance communication device: a device suitable for making a contractual declaration in the absence of the parties in order to conclude a contract.

Distance contract: a consumer contract concluded within the framework of a distance sales system organized for the provision of the Good or service under the contract, without the simultaneous physical presence of the parties.

Contract for the provision of services: any contract other than a sales contract under which the Seller provides or undertakes to provide a service to the Buyer, and the Buyer pays or undertakes to pay the consideration for the service.

Enterprise: a person acting within their profession, independent occupation, or business activity.

Buyer / You: the person making a purchase offer and concluding a contract through the Website.

Seller: the person making an invitation to offer and concluding a contract through the Website.

Warranty: In the case of contracts concluded between a consumer and an enterprise, the guarantee undertaken for the performance of the contract according to the Civil Code, as well as the mandatory guarantee based on legislation.

Digital service: a service that allows the consumer to create, manage, store, or access digital data; or a service that allows sharing or other interaction with digital data uploaded or created by the consumer and other users of the service.

Digital content: data produced or supplied in digital form.

Good: a movable item intended for sale on the Website, including goods containing digital elements.

Goods containing digital elements: a movable item that incorporates or is interconnected with digital content or a digital service in such a way that the absence of the digital content or digital service would prevent the goods from performing their functions.

Relevant Legislation

The contract is governed by the provisions of Hungarian law, in particular:

– Act CLV of 1997 on Consumer Protection

– Act CVIII of 2001 on certain issues of electronic commerce services and information society services

– Act V of 2013 on the Civil Code

– Government Decree 151/2003. (IX.22.) on the mandatory guarantee for consumer durable goods

– IM Decree 10/2024. (VI.28.) on the determination of the scope of consumer durable goods subject to mandatory guarantee

– Government Decree 45/2014. (II.26.) on the detailed rules of contracts between a consumer and an enterprise

– NGM Decree 19/2014. (IV.29.) on the procedural rules for handling warranty and guarantee claims

– Act LXXVI of 1999 on Copyright

– Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information

– Government Decree 373/2021. (VI. 30.) on the detailed rules of contracts between consumers and enterprises for the sale of goods, as well as the supply of digital content and digital services.Scope of the GTC

The content of the contract concluded between us – in addition to the provisions of the relevant binding legislation – is determined by these General Terms and Conditions (hereinafter: GTC). Accordingly, this GTC contains the rights and obligations of You and us, the conditions for concluding the contract, fulfillment deadlines, delivery and payment terms, liability rules, and the conditions for exercising the right of withdrawal.

Language and Form of the Contract

The language of contracts falling under the scope of this GTC is Hungarian.

Contracts falling under the scope of this GTC do not qualify as written contracts; they are not filed by the Seller.

Prices

Prices are understood in HUF. The Seller is tax-exempt for VAT purposes, so the prices do not contain VAT (0% VAT content). The possibility cannot be excluded that the Seller modifies the prices for business policy reasons. The modification of prices does not apply to already concluded contracts. If the Seller indicated the price incorrectly and an order was received for the Good, the Seller proceeds based on the “Procedure in case of incorrect price” point of the GTC.

Procedure in case of incorrect price

An obviously incorrectly indicated price is considered to be:

– 0 HUF price,

– a price incorrectly indicated compared to the correct original price and discount percentage.

In case of indicating such an incorrect price, the Seller offers the possibility of purchasing the Good or service at the real price, after which the Buyer can decide whether to order the Good at the real price or not conclude the contract.

Complaint Handling and Enforcement Options

The consumer can submit a complaint regarding the warranty, product warranty, or guarantee claim related to the Goods, or the behavior of the Seller directly related to the distribution or sale of the goods to consumers, at the following contacts:

– In writing via the website: https://plantswillbefriends.com/

– In writing via email: kiskert.es.ecset@gmail.com

– In writing by mail: 8600 Siófok, Komló utca 4

The Seller shall examine oral complaints immediately and remedy them as necessary. The Seller must answer written complaints in writing within 30 days and provide reasons in case of rejection.

Consumer Protection Procedure

If the consumer perceives a violation of consumer rights, they are entitled to file a complaint with the competent consumer protection authority according to their place of residence. The tasks of the consumer protection authority are carried out by the capital and county government offices.

Court Procedure

The customer is entitled to enforce their claim arising from a consumer dispute before a court in a civil procedure according to the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.

Conciliation Board Procedure

If we reject your consumer complaint, you are entitled to turn to the competent Conciliation Board according to your place of residence or stay. The condition for initiating the procedure is that the consumer attempts to settle the dispute directly with the enterprise concerned.

Consumer Friendly Reviews

We inform the Buyers that the Seller uses the Consumer Friendly review system on its Website. The review system allows the evaluation of the Seller (the webshop). Only actual buyers can submit reviews after a purchase via a sent e-mail link.

Partial Invalidity, Code of Conduct

If any point of the GTC is legally incomplete or ineffective, the other points of the contract remain in force. The Seller does not have a code of conduct according to the Act on the Prohibition of Unfair Commercial Practices.

Information on the Essential Characteristics of the Services and Goods

Information on the essential characteristics of the services and Goods available for purchase on the website is provided in the descriptions for each service and Good.

Technical Requirements for Digital Content

The Seller also sells digital content in PDF and/or JPG formats on the Website. The digital content is made available to the Buyer electronically. The Buyer is responsible for having the necessary technical conditions to download, store, open, and use the digital content (internet connection, browser, storage space, PDF reader, image viewer).Technical Protection Measures

Unless otherwise indicated on the product page, PDF and JPG files do not contain separate digital copy protection, digital rights management systems, or technical limitations.

Correction of Data Entry Errors – Responsibility for the Accuracy of Provided Data

During the ordering process, you have the opportunity to continuously modify the data you have entered before finalizing the order. It

is your responsibility to enter your data accurately, as invoicing and shipping are based on the data you provide.

Using the Website

Purchasing does not require registration.

Selecting the Good

By clicking on the product categories on the website, you can select the desired product family and the individual Goods within it.

Adding to Cart

After selecting the Good, you can place it in the cart by clicking the “Add to Cart” button without incurring any purchase or payment obligation.

Viewing the Cart

While using the website, you can check the contents of the cart at any time by clicking the “View Cart” icon at the top of the website.

You can modify quantities or remove items here.

Entering Buyer Data

After pressing the “Order” button, you must indicate the delivery method and provide your billing and shipping information (e-mail,

full name, address, phone number).

Reviewing the Order

You can continue the ordering process by clicking the “Continue to next step” button, where you can review your order details and

the total amount to be paid.

Finalizing the Order (Making an Offer)

If you have made sure that the contents of the cart and your data are correct, you can conclude your order by clicking the “Order” button. This entails a payment obligation.

Order Processing, Formation of the Contract

You will first receive an automatic confirmation that your order has been received. The contract is concluded when the second confirmation e-mail sent by the Seller becomes accessible in your mailing system (acceptance of the offer).

 

Payment Methods

Bank transfer: You can settle the consideration via bank transfer.

Cash on delivery: If you wish to settle the value of the order upon receipt of the package.

Stripe: You can pay with the Stripe payment solution in the webshop.

Cash deposit to bank account: The amount can be deposited in cash directly to the specified bank account.

 

Receipt Methods, Receipt Fees

MPL courier service: Delivery fee is 2200 HUF gross.

MPL Posta Pont: Delivery fee is 1400 HUF gross.

MPL Parcel Terminal: Delivery fee is 1400 HUF gross.

FoxPost parcel terminal: Delivery fee is 1400 HUF gross.

DPD Pickup Parcel Point: Delivery fee is 1400 HUF gross.

DPD parcel terminal: Delivery fee is 1400 HUF gross.

 

Fulfillment Deadline

For a consumer Buyer, the Seller is obliged to make the Good or service available without delay after the conclusion of the contract,

but no later than 30 days.

 

Reservation of Rights, Retention of Title

If you have previously ordered in such a way that you did not receive it during delivery, the Seller may tie the fulfillment of the order

to the advance payment of the purchase price and shipping costs.

 

Sales Abroad – Prohibition of Geo-blocking

The Seller does not discriminate against buyers within the territory of Hungary and those outside it within the territory of the

European Union.Consumer Information on the Right of Withdrawal and Termination

The consumer is entitled to the right of termination without justification within 14 days from the conclusion of the contract for

services, and within 14 days from the receipt of the Good for physical goods.

 

Declaration of Withdrawal and Termination

The consumer may exercise their right of withdrawal by means of a clear declaration to this effect, using the declaration template

downloadable from the website or by using the withdrawal function.

 

Obligations of the Seller in Case of Withdrawal and Termination

The Seller shall refund the entire amount paid as consideration by the consumer, including shipping costs, no later than 14 days

from the date of learning about the withdrawal.

 

Obligations of the Consumer in Case of Withdrawal or Termination

The consumer is obliged to return the Good without delay, but no later than 14 days from the date of communicating the withdrawal.

The consumer bears the direct cost of returning the Good.

Cases Where the Right of Withdrawal Cannot be Exercised

The right of withdrawal cannot be exercised for digital data content not provided on a tangible medium if the Seller began

performance with the consumer’s explicit, prior consent, and the consumer acknowledged losing their right of withdrawal.

Information on Product Warranty, Supplies Warranty, and Guarantee for Consumer

 

Contracts

Supplies warranty (Kellékszavatosság): In the event of defective performance by the Seller, you may request repair or

replacement. If not possible, you may claim a proportionate reduction in the consideration, or withdraw from the contract.

Product warranty (Termékszavatosság): You may request the repair or replacement of the defective Good directly from the

manufacturer within two years of it being placed on the market.

Guarantee (Jótállás): The Seller provides a mandatory guarantee for new durable consumer goods. The duration is two years for a

selling price between HUF 10,000 and HUF 250,000, and three years for a selling price above HUF 250,000.

 

Information on Warranty and Guarantee for Non-Consumer Buyers

Buyers not qualifying as consumers have a supplies warranty limitation period of 1 year. Product warranty and mandatory guarantee

rights are generally not applicable to non-consumers, except for micro, small, and medium-sized enterprises (SMEs) under specific

conditions detailed in the legislation.